National Children's Hospital
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National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
National Children's Hospital, User Journey Flow
Working with the team in Accenture and the National Children's Hospital, I helped define personas and refine and visualise key end-to-end user journeys, using engaging storytelling and bespoke illustrations to aid implementation of patient-focused systems within the workflow of the hospital.